Soho Citizen

Discover transformative hospitality insights powered by AI

Understand what customers truly think with in-depth analysis of reviews and social feedback.
Monitor shifts in customer perception and trends over time to identify patterns.
Highlight key themes in feedback, from service to food quality, to guide actionable improvements.
Discover how your business stacks up against competitors in your industry.
Receive tailored strategies to enhance your online reputation and boost customer satisfaction.
Analyze sentiment around specific menu items and service to refine your offerings.

Uncover the strengths and weaknesses of your hospitality venue’s digital footprint, from your website to third-party platforms.
Analyze how your online presence reflects the in-person guest experience and identify areas for alignment.
Understand how well your social platforms attract and engage potential guests, and identify content opportunities.
See how your restaurant, hotel, or bar compares to local and industry competitors in online performance.
Receive actionable recommendations to drive more bookings, foot traffic, and guest loyalty.
Identify ways to improve your visibility for locals and travelers searching for your services.